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 Northwest Vista College Library
1st Floor, Redbud Learning Center (RLC)
3535 N. Ellison Dr.
San Antonio, TX 78251
210-486-4513 
mailto:nvc-library@alamo.edu
Mon - Thur: 7:30am - 8:30pm
Fri: 7:30am - 4:00pm
Sat: 8:30am - 2:30pm
Sun: CLOSED 
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    Northwest Vista College
   
 
  Dec 15, 2017
 
 
    
Northwest Vista College Schedule/Catalog 2017-2018

Customer Service/Sales Operations A.A.S


The Customer Service/Sales Operations program will prepare students for careers in a variety retail, call-center and business settings.  Appropriate preparation for these occupations is ensured by the curriculum design and instruction methods used in the customer service and sales industries.  Students will gain the ability to identify customer needs and present solutions.  The program will introduce students to proven sales tactics, consumer behavior, customer management, customer loyalty, effective relationship-building strategies, interpersonal communications, and public speaking for professionals.  Students will be prepared to take the national Customer Service and Sales Certification exam.

With this degree, you may seek jobs such as:

Customer Service Representative, Sales Associate, Retail/Sales Cashier; Team Lead, First Level Supervisor, Inventory Clerk, Merchandising Control Clerk

Related Degrees and Certificates:

Customer Service/Sales Operations Level 1 Certificate 

Customer Service Specialist, Occupational Skills Award   

Total Credit Hours Required: 60


Milestone Course(s)


*** denotes Milestone course(s).
A milestone course is a course that is critical for success in this program.

Notes


Program CIP: 52.0411

Major Code: CSSO