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We offer what you need to achieve success. Come explore and find out why so many students have decided to call one of the colleges in the Alamo Colleges District the pathway to their future.

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 Northwest Vista College Library
1st Floor, Redbud Learning Center (RLC)
3535 N. Ellison Dr.
San Antonio, TX 78251
Mon - Thur: 7:30am - 8:30pm
Fri: 7:30am - 4:00pm
Sat: 8:30am - 2:30pm
    Northwest Vista College
  Mar 20, 2018
Northwest Vista College Schedule/Catalog 2017-2018

Customer Service/Sales Operations Level 1 Certificate

The Customer Service/Sales Operations program will prepare students for careers in a variety retail, call-center and business settings.  Appropriate preparation for these occupations is ensured by the curriculum design and instruction methods used in the customer service and sales industries.  Students will gain the ability to identify customer needs and present solutions.  The program will introduce students to proven sales tactics, consumer behavior, customer management, customer loyalty, effective relationship-building strategies, interpersonal communications, and public speaking for professionals.

With this award, you may seek jobs such as:

Customer Service Representative in Retail or Call Center Environment, Sales Associate in Retail or Call Center Environment, Inventory Clerk, Merchandising Clerk, Cashier

Related Awards:

Customer Service/Sales Operations A.A.S   

Customer Service Specialist, Occupational Skills Award  

Total Credit Hours Required: 24

Milestone Course(s)

*** denotes Milestone course(s).
A milestone course is a course that is critical for success in this program.


Program CIP: 52.0411

Major Code: CSSO

Gainful Employment Information

The U.S. Department of Education requires colleges to disclose information for any financial aid eligible program that “prepares students for gainful employment in a recognized occupation.”
In accordance with these requirements we are providing the following information:
1. Standard Occupational Classification (SOC) codes
2. On-time graduation rates
3. Cost of the program to include books and fees
4. Placement rate for students completing the program
5. Median loan debt incurred by students who have completed the program
The information provided s the best available and represents data for one year.
More specific information about occupations can be found at the O*NET Resource Center.

Gainful Employment Information for Customer Service Sales Operations