Customer Service/Sales Operations A.A.S.

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This program is being phased out effective Spring 2023. 

As of March 21, 2023, No new students will be accepted into this program.

**Students currently in these programs will be able to complete their coursework by the summer of 2026. If a student is not planning to complete by that time, they are encouraged to reach out to their advisor to review other major options. 

The Customer Service/Sales Operations program will prepare students for careers in a variety retail, call-center and business settings.  Appropriate preparation for these occupations is ensured by the curriculum design and instruction methods used in the customer service and sales industries.  Students will gain the ability to identify customer needs and present solutions.  The program will introduce students to proven sales tactics, consumer behavior, customer management, customer loyalty, effective relationship-building strategies, interpersonal communications, and public speaking for professionals.  Students will be prepared to take the national Customer Service and Sales Certification exam.

With this degree, you may seek jobs such as:

Customer Service Representative, Sales Associate, Retail/Sales Cashier; Team Lead, First Level Supervisor, Inventory Clerk, Merchandising Control Clerk

Related Degrees and Certificates:

Customer Service Specialist, Occupational Skills Award ♦   

Customer Service/Sales Operations Level 1 Certificate ♦  ​