The Customer Service/Sales Operations program will prepare students for careers in a variety retail, call-center and business settings. Appropriate preparation for these occupations is ensured by the curriculum design and instruction methods used in the customer service and sales industries. Students will gain the ability to identify customer needs and present solutions. The program will introduce students to proven sales tactics, consumer behavior, customer management, customer loyalty, effective relationship-building strategies, interpersonal communications, and public speaking for professionals.
In accordance with these requirements we are providing the following information:
1. Standard Occupational Classification (SOC) codes
2. On-time graduation rates
3. Cost of the program to include books and fees
4. Placement rate for students completing the program
5. Median loan debt incurred by students who have completed the program
The information provided is the best available and represents data for one year.