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      Nov 24, 2024
    		 
    Northwest Vista College Schedule/Catalog 2016-2017 
    		    
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    Northwest Vista College Schedule/Catalog 2016-2017 [Archived Catalog]

    Customer Service/Sales Operations Level 1 Certificate

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    The Customer Service/Sales Operations program will prepare students for careers in a variety retail, call-center and business settings.  Appropriate preparation for these occupations is ensured by the curriculum design and instruction methods used in the customer service and sales industries.  Students will gain the ability to identify customer needs and present solutions.  The program will introduce students to proven sales tactics, consumer behavior, customer management, customer loyalty, effective relationship-building strategies, interpersonal communications, and public speaking for professionals.

    Related Awards: Customer Service/Sales Operations A.A.S ;  Customer Service Specialist, Marketable Skills Achievement Award  

    Certificate Requirements (Total Credit Hours 24)

    Semester I

    Semester II

    Notes:

    Program CIP: 52.0411

    Gainful Employment

    In accordance with these requirements we are providing the following information:
     
    1. Standard Occupational Classification (SOC) codes
    2. On-time graduation rates
    3. Cost of the program to include books and fees
    4. Placement rate for students completing the program
    5. Median loan debt incurred by students who have completed the program
     
    The information provided is the best available and represents data for one year.
     
    More specific information about occupations can be found at the O*NET Resource Center.

    Gainful Employment Information for Customer Service/Sales Operations Level 1 Certificate.

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