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  Nov 25, 2024
 
Northwest Vista College 2009-2010 Academic Catalog 
    
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Northwest Vista College 2009-2010 Academic Catalog [Archived Catalog]

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QCTC 1301 - Total Quality Management


The study of integrating work processes using team participation through employee empowerment and teamwork emphasizing the philosophy of customer service and satisfaction.

Semester Hours: (3- 3 -1)

CIP: 15.0702


Click here for course schedule information.



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